In 2018, 75% of our construction sites used the Group's implemented system for residents to provide their feedback on our works. We committed also our site managers to analyse all complaints from residents, so that corrective actions were taken immediately, if needed.
Performances of the Budimex Group directly affect the shape of the environment in given local communities. On the one hand, new investments improve the quality of life of the residents – new roads, culture centres, modern hospitals, new jobs, but the construction process itself, often lasting many months, may be disruptive to the environment. It involves transport of building materials, more intense vehicle traffic, noise and dust, traffic restrictions (e.g. re-routing, narrowing or speed limits). Every potential impact of our investments on the environment is analysed at the stage of issuing administrative decisions, where representatives of the inhabitants take part in social consultations in order to reconcile the interests of all parties and avoid possible differences and conflicts, when a given investment is already in progress.
In 2018, 5 resident satisfaction surveys concerning projects carried out in their surroundings were carried out. Surveys were conducted at our request by an independent research agency. With an invitation to participate in the survey, we reach the inhabitants through online communication, campaigns on Facebook, local press, and MMS. The use of access roads was one of the most frequently indicated nuisance in the surveys. On the other hand, the inhabitants appreciated being informed on possible difficulties or on methods of protection of construction sites and their vicinity from potential hazards. During the reported period, there were no social conflicts which would contribute to the cessation of works.
Social assessment of works carried out by Budimex SA – parent company in the Budimex Group – on 5 selected projects:
Project title | Population in the vicinity of the project | Number of persons who read the survey on our website | Number of persons who took part in the initial assessment | Number of persons who took part in the detailed assessment |
---|---|---|---|---|
14 persons assessed works positively | ||||
DUNE Housing Estate in Mielno | 3,000 persons | 768 persons | 13 persons assessed works neutrally | 38 persons |
11 persons assessed works negatively | ||||
27 persons assessed works positively | ||||
Express road S5 (Korzeńsko-Widawa) | 23,300 persons | 387 persons | 25 persons assessed works neutrally | 71 persons |
19 persons assessed works negatively | ||||
42 persons assessed works positively | ||||
Jarocin Bypass | 15,000 persons | 268 persons | 25 persons assessed works neutrally | 86 persons |
19 persons assessed works negatively | ||||
6 persons assessed works positively | ||||
Railroad connection Kraków Zabłocie - Krzemionki | 5,000 persons | 138 persons | 22 persons assessed works neutrally | 43 persons |
15 persons assessed works negatively | ||||
23 persons assessed works positively | ||||
Office building BZ WBK Leasing in Wrocław | 21 thousand | 615 persons | 21 persons assessed works neutrally | 61 persons |
17 persons assessed the work negatively |